You are not alone
If you are having a challenging time, it’s OK to seek help and support. Even if you feel like people aren’t listening or won’t take action – DON’T GIVE UP. Call our 24/7 emergency line on +64 9 884 8401 if you need assistance.
You can reach out to the below organisations or visit mentalhealth.org.nz/helplines for a list of support services.
All Ages
– Lifeline New Zealand 0800 543 354
25 and Under
– Whatsup? (5-18 years) 0800 942 8787
– Youthline (12-24 years) 0800 376 633
– ReachOut Online, anonymous and confidential tools and resources to help young people through tough times
Specialised services
– Shine 0508 744 633
Support for those experiencing, or is at risk of, physical or emotionally abuse by a partner, ex-partner, family member or someone close to them.
– Safe to Talk 0800 044 334
24/7 sexual harm helpline.
– OutLine 0800 688 5463
All ages mental health services and support for the LGBTQIA+ community as well as their friends, family and peers.
Emergencies
If you are in a life-threatening situation or in case of emergency – call 111. This will connect you to to ambulance, fire brigade and police services.
If you are feeling sick / need to see a doctor for general health and wellbeing
Let your host know if you are feeling sick. If it is not an emergency, they can help you find a local doctor. Please take you medical insurance card with you to your appointment. There are also a number of telehealth services available in New Zealand. 0800 611 116 is the number for medical assistance after 6:00pm at night and before 6:00am in the morning.